Privacy Notice
Last updated: June 2026
Good Life Therapy is committed to protecting your privacy and handling your personal information responsibly.
This Privacy Notice explains what information we collect, why we collect it, how we use it, and your rights under UK data protection law.
Who We Are
Good Life Therapy provides information about therapy services, wellbeing practitioners, and practice room rental opportunities.
Website: www.goodlife-therapy.com
Email: devon@goodlife-therapy.com
For the purposes of data protection law, Good Life Therapy is the data controller for information submitted through this website.
What Information We Collect
Depending on how you interact with the website, we may collect:
Your name
Email address
Telephone number
Information included in contact forms or enquiry forms
Practitioner application information
Website usage information collected through analytics tools
Information you choose to provide when contacting us
We only collect information that is relevant to your enquiry or interaction with us.
How We Use Your Information
We may use your information to:
Respond to enquiries about therapy services
Match you with an appropriate practitioner where requested
Respond to practice room or practitioner enquiries
Communicate with you about your enquiry
Improve our website and services
Meet legal, regulatory, and administrative obligations
We will never sell your personal information to third parties.
Therapy Enquiries
When you submit a therapy enquiry through this website, the information you provide may be reviewed by Good Life Therapy for the purpose of helping direct your enquiry to the most appropriate practitioner.
Where appropriate, your enquiry details may be shared with a practitioner within the Good Life Therapy network so they can respond directly to you.
Our practitioners operate as independent professionals and are responsible for their own clinical services, records, and privacy obligations.
Practitioner and Room Hire Enquiries
Information submitted through practitioner, room hire, or business enquiry forms will only be used to respond to your enquiry and manage communications relating to that enquiry.
Lawful Basis for Processing
We process personal information on one or more of the following lawful bases:
Consent
Legitimate interests
Performance of a contract
Compliance with legal obligations
Website Analytics and Cookies
We use cookies and analytics tools, including Google Analytics, to understand how visitors use our website and to improve our services.
For more information, please see our Cookie Policy.
How Long We Keep Information
We keep personal information only for as long as reasonably necessary for the purpose for which it was collected, or as required by law.
If your enquiry does not result in ongoing services, we will not retain your information longer than necessary.
Your Rights
Under UK data protection law, you have the right to:
Request access to your personal information
Request correction of inaccurate information
Request deletion of your information in certain circumstances
Restrict or object to processing in certain circumstances
Withdraw consent where processing is based on consent
Request transfer of your information where applicable
To exercise any of these rights, please contact us using the details below.
Complaints
If you have concerns about how we have handled your personal information, please contact us first so that we can investigate and attempt to resolve the issue.
We will acknowledge complaints within 30 days and investigate them without undue delay.
If you remain dissatisfied after our response, you have the right to raise your concern with the Information Commissioner's Office (ICO).
The ICO can be contacted via:
Security
We take reasonable technical and organisational measures to protect personal information from unauthorised access, disclosure, alteration, or loss.
Contact
If you have any questions about this Privacy Notice or how your information is handled, please contact:
Good Life Therapy
Email: devon@goodlife-therapy.com
Website: www.goodlife-therapy.com
